Road Customer Visibility puts you back in the driver's seat. Whether your products are time-critical, high-value, or temperature-sensitive, our Road Customer Visibility solutions enhance your supply chain efficiency and help you achieve superior customer satisfaction. Our solution allows you to automate workflows, immediately manage deviations, reduce product waste, and keep your stakeholders informed from pick-up to delivery.
Whether you opt for Advanced Visibility at the truck level or Max Visibility at item level, our cloud-based Road Customer Visibility dashboard is your single source of truth. It seamlessly integrates thousands of data points from telematics, geofencing, cutting-edge sensors, and our Transport Management systems—no complex system integration is required.
Advanced Visibility: real-time insights at truck level
Advanced Visibility provides you full visibility on the precise location of the truck carrying your goods, even while crossing borders.
With automated status updates and interactive location and temperature graphs, you never lose sight of your shipment and its integrity.
Customisable real-time alerts tailored to your business needs boost operational efficiency. These proactive notifications keep you and your customers on the pulse. This enables swift action in case of unexpected events, saving costs and safeguarding production lines.
Max Visibility: item-level visibility with smart labels and predictive insights
At Kuehne+Nagel, we invest in cutting-edge solutions. By partnering with Chorus, a company from Alphabet's moonshot factory, we bring you trailblazing sensor technology designed to elevate your supply chain efficiency with unparalleled shipment visibility.
Powered by machine learning and AI, our system provides you and your consignees with dynamic predictive ETAs at item level. Combined with smart alerts that know when (and when not) to send updates, you and your customers can plan with confidence and enhance resource allocation.
Our smart labels also provide precise temperature readings for each item, allowing you to quickly identify and isolate any temperature deviations. This ensures that only affected goods are flagged while the rest of your cargo remains uncompromised. Safeguard your products and profits by minimising spoilage and reducing waste.
Reduce risk exposure throughout the transport cycle with a combination of sensors that help safeguard your goods from damage and theft—shock sensors identify physical impacts, while light sensors respond to trailer or box breaches. This real-time information enables swift intervention, drives up accountability, reduces future risks and lowers the cost and volume of insurance claims.
Disposable labels–granular tracking made simple
These ultra-thin, disposable labels—developed by Chorus—revolutionise freight tracking. Easily printable and attachable to any pallet or individual parcel, they provide real-time insights on location and temperature data at purchase order, line item, or stock keeping unit (SKU) level.
- Standard shipping label size
- Enabled by Bluetooth signals with an infrastructure-light setup
- Easy pairing in seconds
- Disposable in regular waste streams
- Battery life of up to 6 months
- Sensors detect real-time location and temperature
Benefit from our road visibility service options at truck or item level
| Accurate, dynamic ETA and dwell time alerts | Make informed decisions and enhance consignee experience with proactive communication. (available with Max Visibility only) |
| Real-time milestone updates | Keep all stakeholders up-to-speed with reliable data at truck or item level—eliminating the need for manual follow-ups. |
| Customisable alerts | Set smart alerts based on tailored ranges or geofencing for location, freight condition, ETA and dwell times—benefit from automated workflows and take corrective actions immediately. |
| Track and trace map | Connect the dots with 24/7 real-time visibility at truck or item level—never lose sight, even at customs borders. |
| Temperature chart | Monitor live temperature fluctuations on a dynamic graph, with data captured for future reference—ensure cold chain compliance at truck or item level. |
| Access for all stakeholders | Grant online access to your teams, suppliers, distributors, and customers with 90-day shipment links—providing full transparency for those who need it. |
| Documentation repository | Instant access to IOD/POD and long-term document storage—always have relevant documents at hand. |
Backed by experts
A state-of-the-art road freight platform can only function if backed by real human expertise. Kuehne+Nagel’s road logistics experts have a nuanced understanding of haulage in your region. From our proven customs knowledge to the carefully selected carriers we work with, we deliver operational excellence you can depend on at every milestone.
Empower your supply chain with the information that truly matters to you and your stakeholders—when you need it, not just when it’s convenient.
Talk to one of our road logistics experts today and discover how you can harness the power of our Road Customer Visibility.
